Shipping Policy & Rates
We will notify you when your order is ready for pickup. Customers are welcome to pickup their orders at the Factory Outlet located at 25 Waterman Ave. If you would like to select another one of our locations instead please contact us and let us know.
We offer free shipping across Canada for orders over $85 and $65 in the USA after any applicable discounts.
Please note that due to rising freight costs we are unable to offer $85 free shipping for orders going to the Canadian territories (Yukon, NWT, Nunavut) and you must spend $150 to get free shipping for these locations.
Trexity Same Day Shipping
Please note that depending on the time of the order and your location, your order may be delivered the following day before noon. Please note during Nov/Dec we may take longer than usual to pack orders due to the high volume.
Flat Shipping Rates
Ontario (GTA) - $10-12 (TREXITY) & Outside of GTA - $12
Quebec - $12
Saskatchewan & Manitoba - $17
Alberta, BC, New Brunswick, Newfoundland, Nova Scotia, PEI - $18
Yukon, NT, Nunavut - $20 ($0-74.99), $25 ($75 - 149.99) & FREE SHIPPING ABOVE $150
$12 USD FLAT RATE
Most orders are shipped out within 24-48 hours, but some products which are not under the J.B. Field’s brand may take up to a week longer.
We are not responsible for improper quantity, colour, or size selection. Please let us know immediately if you want your order adjusted and we will do our best to accommodate you.
Make sure your address is entered correctly!
If there are any errors in the address that results in the package getting sent back to us, the customer will be responsible for the cost of re-shipment.
All orders shipping within Canada are delivered via Canada Post and are subject to any applicable taxes determined by the destination province.
Shipments take 1-5 business day(s) to arrive once given a tracking number (some locations in the far North may take longer)
All orders shipping to the US are delivered across the border by courier once or twice a week, and then delivered across the US via USPS. Bulk shipping across the border saves you time and money as packages are quickly handed over to USPS and customers don’t need to pay duties on the products.
Shipments take 2-5 business days to arrive once given a tracking number
We can ship internationally but you need to contact us for a quote first. For international orders outside of Canada & the US we will not be responsible for shipping delays, any applicable sales tax, duty and customs charges. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order.