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Delivery Policy

 

Shipping

In stock items take 7-10 days to arrive.

Last minute order changes or cancellations require 24-hour notice. We will do our best to accommodate. We cannot be responsible for improper quantities, sizes or colours. If there are any issues, contact us here!

 

Canadian Orders

Within Canada all items are shipped via Canada Post and take less time to arrive please allow 5-7 calendar days or 2-4 business days from the date of the order. Because we are Canadian all orders in Canada are subject to any applicable taxes

 

US Orders

Shipping/Handling Fees to USA are based on order value:

$0-35 = $9 CAD
$35-50 = $11 CAD
$50-100= $14 CAD
$100-150 = $18 CAD
$150-200 = $23 CAD
$200-300 = $29 CAD

Shipments to the US are made once or twice a week via USPS, please allow 7-10 calendar days or 5-7 business days from the date the order was placed​.

Customs - Please note that due to recent trade policy changes regarding goods imported into the US from overseas they may be subject to sales tax, duty and customs charges. Your local government determines duty and customs charges, which varies by country. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged as it varies by value. Your order details will only show the charges we are collecting. Thanks

 

​International Orders

We can ship internationally but you need to contact us for a quote first. For international orders outside of Canada & the US we will not be responsible for shipping delays, any applicable sales tax, duty and customs charges. Your local government determines duty and customs charges, which varies by country. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged as it varies by value. Your order details will only show the charges we are collecting. 

IF YOU NEED FASTER SHIPPING AND WOULD LIKE TO EXPEDITE YOUR ORDER IT MAY BE POSSIBLE BUT YOU WOULD NEED TO CONTACT US FOR A QUOTE. THANKS

 

Christmas Delivery

During the holidays it is very difficult for us to determine which packages will arrive on time for Christmas because we are located in Canada. As a result, we have to make bulk shipments (with all US orders) once or even twice a week during busy months, to a UPS warehouse in Buffalo where it is shipped to various locations. This save time - it is a faster service for small packages (once shipped orders generally arrive within 3 days) & we clear all shipments to avoid customers having to pay duties but also means we can't ship every day. Depending on your location delivery times will vary - we are on the east coast, border delays, and with the increase in number of orders shipped during Christmas it slows delivery considerably. However, while we may require more time to deliver than other sellers our socks are well worth the wait. That said the majority of orders are received within 7-10 days max even during busy months!

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